DWMcourse

Desktop Support / Troubleshooting- Healthcare IT Technicians

Over this course, we’ll be covering some of the unique aspects of working as an IT Support Technician within a healthcare IT environment such as a hospital.

Topics covered include the following:

* Various types of hardware & software typically found in clinical environments

* Data protection with regards to GDPR and sensitive data

* How infection control procedures apply to IT Support Technicians

* Some tips on using Windows Compatibility Mode

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